FAQ
Q: I received the following error; ''x.dll' is missing'
A: Install the MSVC++ Redistributable located at the Requirements section, then try again after a computer restart.
Q: I received the following error; 'Please disable the anti-cheat 'x', then try again.'
A: Polarity isn't able to be ran while kernel-level anti-cheats are active, therefore it's necessary to disable them while using any Polarity software. Disable the relevant anti-cheat and try again.
Q: I received the following error; 'Unable to setup initialization data [Code #0x00002].'
A: The client wasn't able to initialize properly, most commonly due to an incompatible Windows OS version. Please create a ticket for further support including your Windows OS version information (found at 'winver').
Q: I received the following error; 'Unable to locate steam installation.'
A: Polarity interacts with steam to launch games, and couldn't locate the respective filesystem path. If you already have steam installed and receive this error, it might be necessary to reinstall.
Q: The game crashed as soon as the injection process completed.
A: Try again, if this is a persistent issue please create a ticket for further support.
Q: Where are my configurations located?
A: Polarity configurations will generally be located at \Steam\steamapps\common\{game_name}\Polarity.
Requirements
Windows 10/Windows 11
Microsoft Visual C++ Redistributable Version x64 (https://learn.microsoft.com/en-us/c...st-microsoft-visual-c-redistributable-version)
Microsoft Visual C++ Redistributable Version x86 (https://learn.microsoft.com/en-us/c...st-microsoft-visual-c-redistributable-version)
Q: I received the following error; ''x.dll' is missing'
A: Install the MSVC++ Redistributable located at the Requirements section, then try again after a computer restart.
Q: I received the following error; 'Please disable the anti-cheat 'x', then try again.'
A: Polarity isn't able to be ran while kernel-level anti-cheats are active, therefore it's necessary to disable them while using any Polarity software. Disable the relevant anti-cheat and try again.
Q: I received the following error; 'Unable to setup initialization data [Code #0x00002].'
A: The client wasn't able to initialize properly, most commonly due to an incompatible Windows OS version. Please create a ticket for further support including your Windows OS version information (found at 'winver').
Q: I received the following error; 'Unable to locate steam installation.'
A: Polarity interacts with steam to launch games, and couldn't locate the respective filesystem path. If you already have steam installed and receive this error, it might be necessary to reinstall.
Q: The game crashed as soon as the injection process completed.
A: Try again, if this is a persistent issue please create a ticket for further support.
Q: Where are my configurations located?
A: Polarity configurations will generally be located at \Steam\steamapps\common\{game_name}\Polarity.
Requirements
Windows 10/Windows 11
Microsoft Visual C++ Redistributable Version x64 (https://learn.microsoft.com/en-us/c...st-microsoft-visual-c-redistributable-version)
Microsoft Visual C++ Redistributable Version x86 (https://learn.microsoft.com/en-us/c...st-microsoft-visual-c-redistributable-version)